Warranty and Refunds

Warranty:

JANRIC, LLC offers a five-year limited warranty on leather products. If your leather item becomes damaged or unusable due to normal use during the five years, we will perform the necessary repairs or replacement at no cost to you. In the rare and unlikely event that you have received a piece of gear that is incorrect or defective out of the box, we will cover all shipping costs necessary to replace the product.  Damage by means other than normal use is not covered under this warranty, however we also offer repair service at a nominal fee for all items that are damaged due to other reasons besides normal operational use.

Returns:

Buyers can return or exchange any item within 14 days of delivery. Just send me a note letting me know that you are returning the item. Unless the returned item is defective, buyers are responsible for return shipping costs and loss in value if the item isn’t returned in original condition.